RGS Technologies: Central Station Services
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Alarm Monitoring for Dealers

 

 

 

 

UL Monitoring you can count on...

Our Central Station Partners employ three 24 hour UL listed monitoring centers to service our dealers and uses the most advanced communications technology available (Iincluding two-way voice) to monitor your alarm systems 24/7. We use generators to back up all monitoring equipment in our reinforced, fire-resistant communication centers. Even in the event of a total power failure, we continue to operate.

The Central Stations have Underwriters Laboratories (UL) and Factory Mutual (FM) approval.

Smart cutting-edge technology

We use GE MASterMind monitoring software which makes for improved automation, efficiency and response time. Partner UL listed central stations employ the latest technology in both hardware and automation software. GE Monitoring Automation Systems provides the automation software, and we employ their n-way technology which allows both central stations the ability to backup one another in times of high traffic..

Central Station Features

We continuously update our technology and equipment to ensure we are providing the highest level of protection for homes and businesses. Features of our central station include:

Central Station Features

  • 2 Fully redundant UL Listed Central Stations (UT & WA)

  • 5 Way HOT Server Redundancy (3 locations)

  • GE MASterMind monitoring software

  • Free Web access for dealers & your customers

  • DSC SurGard System III receivers

  • Bosch D6600 Netcom Receiver

  • Receivers that can handle 99% of all communication formats

  • AES Radio (where available)

  • Internet monitoring

  • 2- way voice monitoring

  • PERS monitoring

  • Video monitoring

  • Digital voice recording

  • Backup power supplies and generators with 2 independent fuel sources

  • Digital Voice Recording

  • 24-hour data entry (Triple Checked)

  • Automatic email reports

  • Numerous reporting options for dealers regarding their accounts

  • Dedicated Dealer Support for every dealer

  • Bi-Lingual Operators & Dealer Support Representatives

  • Central Station Alarm Association 5 Diamond Central Stations

  • UUFX and Mercantile

  • IQ Certified Central Stations